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FAQ

1. What components are required for a videoconference?

The minimum required components at each endpoint of a videoconference are a microphone, a camera, a codec, a monitor and a speaker. The camera and microphone capture the image and sound, the codec converts the video and audio into a digital signal, encodes it and sends it out. The codec at the other end decodes the signal and distributes the video and audio to the monitor and speaker. Top quality videoconferencing systems can provide additional features which enhance the video meeting and system providers can help tailor-make the system for a particular meeting environment or purpose.

2. What kind of network do I need for a videoconference?

You can have a videoconference on almost any type of digital network. ISDN is currently the most common network however IP is quickly becoming the more preffered solution. If IP is the prefered network conection then the minimum required is a SHDSL conection (512-512) , Low contention rate 4.1  or 1.1  with QOS (quality of service)

3. What kind of audio and video quality will I receive?

As a general rule, the higher the bandwidth used to connect the systems, the better the audio and video quality. When you have a video meeting, the quality is just like broadcast TV. The people are easy to see and hear and the picture is sharp.

4. Who can I talk to using videoconferencing?

You can use your videoconferencing system to collaborate with anyone who has a standards-based videoconferencing system or a telephone, including co-workers, employees, customers and suppliers .

5. How long will it take me to learn to use my videoconferencing system?

Ease of use is essential to videoconferencing. If you can make a call on your mobile telephone, you will be able to set up a call with a eVideo videoconferencing system.

6. How quickly will my investment in videoconferencing equipment pay off?

Many companies are experiencing the value of videoconferencing and the quick rate of return they receive due to accelerated decision-making processes, efficient communications, and improved information flow.

7. How can videoconferencing form part of my company's overall communications strategy?

Videoconferencing is increasingly being seen as a mission critical technology and an integral part of companies overall communications strategies. eVideo Communications videoconferencing solutions has partnered with best of class companies in other areas to offer a broad communications solution.

8. Can I purchase a system in Australia for installation in another country?

Yes, eVideo Communications will make it easy for your company to deliver and implement videoconferencing at its offices around the world.

9. Why is it important to select a standards-based videoconferencing system?

Standards guarantee compatibility between different manufacturers' systems. When you select standards-based equipment you ensure that your systems are interoperable regardless of manufacturer, that they are equipped with the latest technology, and that your investment continues to pay off in the long run. All eVideo Communcations Videoconference systems adhere to standards.

10. What is a CODEC?

CODEC is an acronym for Coder/Decoder. This device encodes (for transmission) and decodes (upon receipt) digital video and analogue audio signals so these signals occupy less bandwidth during transmission.

11. Can I connect a PC to the videoconferencing system?

You can connect a PC to a videoconferencing system in order to share and show files from your PC to the other participants in the videoconference. The connection can be made using a cable between the system and the PC (ImageShare II), or using a Laptop connection (Visual Concert PC).

For more information, please contact 1800-111-387

 

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