Managed Services

Videoconferencing networks often deliver more than an organization expected as far as the resources required to manage and operate them effectively. The net result is a reduced ROI and more importantly - reduced usage. Whether it's an equipment headache or a network puzzle to solve, the challenges associated with managing a video network can be overwhelming.

eVideo Managed Services delivers a fully managed solution, or the management of pieces of your videoconferencing network such as network troubleshooting or user training. For a complete managed solution we can provide equipment, personnel, scheduling, user training, network trouble- shooting and more.

In other words, a complete videoconferencing solution laid over your network with day-to-day management by eVideo.

eVideo Managed Services provides your organization with the highest level of reliability and service. Enabling you to focus on your core business while leaving the video applications to the video-conferencing experts.

eVideo Managed Services:

Day-to-Day Management of Entire system including:

Call Set-up
Network Troubleshooting
Scheduling
H.320/H.323 Bridging
Conference Scheduling
Technical Support
Installations
Maintenance
Upgrades
On-going User Training
Marketing
Activity Reporting